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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathan McCourt

Jonathan McCourt

September 26, 2024

5  out of  5
rating by Jonathan McCourt
"The absolute best place to get your insurance!! The nicest staff and will answer all of your questions and find the best price for your insurance. I plan on staying with them for a very long time!!"
We responded:
"Jonathan, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Jen"
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Cathy Bonner

September 26, 2024

5  out of  5
rating by Cathy Bonner
"I am so pleased to have my car insurance with this group of ladies. Always polite and always answer all my questions even if it involves a little research."
We responded:
"Cathy, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jen"
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Chad Tenney

September 12, 2024

5  out of  5
rating by Chad Tenney
"After 30 years with the same insurance company we were forced to look for lower rates when our insurance increased by 40%. Jen Kesling State Farm not only beat the increased rate; they lowered it from what we were originally paying! Megan was so helpful in guiding us through this change! Thank you! My only regret is that we didn’t do this sooner."
We responded:
"Chad and Lynn, we are so happy to welcome you to our agency!! We truly appreciate you sharing your experience and giving us the chance to earn your business. Our customers are why we’re here! We look forward to serving you for many years to come! Jen & Team"
Profile photo of Lisa Reed

Lisa Reed

July 29, 2024

5  out of  5
rating by Lisa Reed
"Friendly staff and Megan was very helpful and knowledgeable. They saved me an enormous amount of money on my home and automobile insurance and gave me additional coverage."
We responded:
"Lisa, we are beyond happy to welcome you to our agency! Thank you for trusting us with your business. We look forward to serving you for many years to come!"
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Michael Hankins

June 25, 2024

5  out of  5
rating by Michael Hankins
"I am very very happy with State Farm and my agent Megan is awesome she helped me with everything and walked me through everything step by step"
We responded:
"Michael, our team is always thrilled to serve you and your insurance needs. We appreciate you and your kind feedback. - Jen"
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Wyene Turner

June 20, 2024

5  out of  5
rating by Wyene Turner
"Great office, great team, they are extremely knowledgeable and will go the extra step to take if you, your insurance and financial needs."
We responded:
"Wyene, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Jen"
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Beth Snider

June 12, 2024

5  out of  5
rating by Beth Snider
"After researching quotes from other insurance companies for a college project I was blown away at the price difference and coverage offers I received from competitors. From the lower prices and higher coverage quality, and excellent customer service- no one can compete with Jen Kesling and her team. Julie and Ann have always made sure I am taken care of. Every claim I have dealt with has been a breeze and I think I’ve literally said “well, that was easier than I thought”, many times after dealing with them.They make the hardest parts of adulting not so hard!"
We responded:
"Beth, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Jen"
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Savannah Riffle

April 23, 2024

5  out of  5
rating by Savannah Riffle
"Great staff, great communication! They all go above and beyond when answering any questions or concerns I have!"
We responded:
"Thank you, Savannah! I’m happy your insurance experience was so positive! - Jen"
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Tammy Smith

April 9, 2024

5  out of  5
rating by Tammy Smith
"I can always count on Jen to help me get exactly what I need in the way of my insurance!!! She’s great! Her whole office is great."
We responded:
"Tammy, reading your positive review made our day! Your experience with our team is exactly what we strive for. Thank you for sharing! - Jen "
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Onix Nieves

March 20, 2024

5  out of  5
rating by Onix Nieves
"Agent Jen Kesling was great, she was very knowledgeable and knew exactly what we were looking for in a home and automobile insurance."
We responded:
"Onix, It was a pleasure working with you! We appreciate your business and the great review!"
Profile photo of Cindy Lefevers

Cindy Lefevers

March 20, 2024

5  out of  5
rating by Cindy Lefevers
"I highly recommend Megan from State Farm Insurance in Buckhanon Wv for all your insurance needs..She is very personable and helped us with both Auto and home insurance."
We responded:
"We’re so happy to hear you had a great experience with Megan! She loves helping people and does a great job. We truly appreciate your kind review and 5 stars!! "
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Sarah Ratcliff

February 28, 2024

5  out of  5
rating by Sarah Ratcliff
"They were very curious and very helpful. I would recommend them to anyone. Has smiles and we love that."
We responded:
"Sarah, working with people like you will always put smiles on our faces! Thanks for the 5 stars! - Jen"
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wanda Cogar

February 23, 2024

5  out of  5
rating by wanda Cogar
"State farm is the best very polity lady's and Anna Bush is amazing needing insurance go here it is worth it"
We responded:
"Wanda, thank you for such kind feedback! - Jen"
Profile photo of Karen V A Luce

Karen V A Luce

February 14, 2024

5  out of  5
rating by Karen V A Luce
"After years of being insured with a competitor rising prices caused me to compare rates. Jan Kesling State Farm found I was paying for a lot of coverage that was unnecessary. They saved me a bundle on my home and auto policy. On top of that, they were really efficient, knowledgable and easy to understand. If your seeking a new policy or savings on your current insurance costs try Jen Kesling-State Farm."
We responded:
"Thank you for the kind words and the review, Karen. We work hard to take care of our customers and I’m glad it’s noticed. Thank you for trusting us with your insurance! - Jen "
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Dalton Rowan

February 7, 2024

5  out of  5
rating by Dalton Rowan
"The ladies in this office are always great to work with. Great service!"
We responded:
"Thank you, Dalton! I’m happy your experience was so positive! - Jen "
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Tj Ables

February 7, 2024

5  out of  5
rating by Tj Ables
"Very helpful very considerate and just all around good people to work with 🙏"
We responded:
"Tj, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jen "
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Emily George

February 7, 2024

5  out of  5
rating by Emily George
"Enjoyed working with Megan. She helped me get everything set up. Very knowledgeable and helps in every way possible. She also gets to know you on a personal level so she can relate to you."
We responded:
"Emily, I am so happy to hear about your great experience with us, and Megan in particular. Thank you for taking the time to share. We appreciate you! - Jen "
Profile photo of Kaitlyn Walker

Kaitlyn Walker

February 7, 2024

5  out of  5
rating by Kaitlyn Walker
"Megan was beyond helpful. I am completely new to handling adult life and she helped guide me through the process and presented each option to me. I will definitely be recommending her services to others"
We responded:
"Kaitlyn, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Jen "
Profile photo of Allen Daugherty

Allen Daugherty

January 29, 2024

5  out of  5
rating by Allen Daugherty
"Very quick response on quotes and affordable insurance"
We responded:
"Thank you Allen! I’m happy your experience was so positive! Call us anytime. - Jen "
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Travis Bradley

January 26, 2024

5  out of  5
rating by Travis Bradley
"Great service and quick to get back to you on questions."
We responded:
"Thank you for sharing your kind words, Travis! Feedback of any kind is how our team will continue to grow and learn from one another. Call us anytime! - Jen "
Profile photo of Anthony Crumbliss

Anthony Crumbliss

January 25, 2024

5  out of  5
rating by Anthony Crumbliss
"Knowledgeable and prompt pleasant and timely"
We responded:
"Thanks for the kind words, Anthony. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Jen "
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Steve Miller

January 19, 2024

5  out of  5
rating by Steve Miller
"Great service and friendly staff"
We responded:
"Steve, thank you for the kind feedback! - Jen"
Profile photo of Sharon Woody

Sharon Woody

January 18, 2024

5  out of  5
rating by Sharon Woody
"My experience with State Farm was a five star rating. TORI made it all quick and easy. I was out in no time. I am a happy customer 😊 Thank you State Farm."
We responded:
"Sharon, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Jen"
Profile photo of Brittany Broschart

Brittany Broschart

December 5, 2023

5  out of  5
rating by Brittany Broschart
"All employees are very helpful and polite."
We responded:
"Brittany, I am so grateful to have such a terrific team behind me each day! Thank you for sharing this. - Jen "
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Branden Casto

December 4, 2023

5  out of  5
rating by Branden Casto
"This office goes above and beyond compared to other insurance companies."
We responded:
"Branden, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jen "