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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Baxa

September 24, 2025

5  out of  5
rating by Bonnie Baxa
"I was paying a ridiculous amount for car insurance called State Farm they got me hooked right up with reasonable price insurance would recommend them 100%"
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Nategarr88 Garrison

September 24, 2025

5  out of  5
rating by Nategarr88 Garrison
"Can’t give enough thank yous! Excellent customer service and great rates. Thank you so much!"
We responded:
"Thank you, Nate! We're so happy you're so happy! Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Camden Fitzgerald

September 19, 2025

5  out of  5
rating by Camden Fitzgerald
"Phenomenal experience, Julie answered all the picky questions i had and easily guided me through the process. 10/10 i really appreciated it."
We responded:
"Camden, thank you for your fantastic feedback! I'm happy to hear that Julie was able to assist you with all your questions and make the process smooth. Your appreciation means a lot to us. If there's anything else you need, feel free to reach out!"
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ROBYN B

September 15, 2025

5  out of  5
rating by ROBYN B
"To get the Best Auto Insurance rate give Julie a call @ Jen Kesling State Farm Insurance! Tell them what coverage You want and She will work to get You the best rate available for Your Auto Insurance needs.."
We responded:
"Thank you, Robyn B, for your fantastic feedback! I'm glad to hear that Julie was able to assist you with your auto insurance needs. We’re committed to providing the best rates and coverage options. If you have any more questions or need further assistance, feel free to reach out!"
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Melissa Collins

September 12, 2025

5  out of  5
rating by Melissa Collins
"When I shopped around for good prices, Julie was the best. She was very helpful with all of my needs and concerns! She walked me through the process of getting things going, and canceling my previous carrier. (Great customer service) I also, get to stay local."
We responded:
"Melissa, thank you for sharing your experience! I'm happy to hear that Julie provided you with such helpful service and made the transition smooth for you. We're happy you were able to stay local with us!! If you have any more questions or need assistance, feel free to reach out."
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Linda Wells

September 10, 2025

5  out of  5
rating by Linda Wells
"Megan was absolutely a joy to work with. Very professional and knowledgeable about the products. She was helpful and very kind."
We responded:
"Linda, thank you for your wonderful feedback! I'm happy to hear that Megan provided you with such a professional and helpful experience. Our team is dedicated to offering knowledgeable and kind service. If you need anything else, feel free to reach out!"
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Jake Clem

August 22, 2025

5  out of  5
rating by Jake Clem
"Julie was the best to work with. I was previously with progressive and called Julie. She cut my payment in half with double the benefits I had with progressive. Plus adding a nice life insurance policy and my whole payment is less than HALF of what it was."
We responded:
"Jake, thank you for sharing your experience! I'm happy to hear that Julie was able to provide you with such great savings and benefits. Helping our folks protect their future with life insurance isn't just part of our job - it's something we're deeply passionate about at our agency. If you have any questions or need further assistance, feel free to reach out anytime!"
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Hoss K

August 20, 2025

5  out of  5
rating by Hoss K
"Megan was awesome to work with! She made it easy to understand and found me really great rates"
We responded:
"Thank you so much for your review! I'm glad to hear that Megan made the process easy and helped you find great rates. Our team is dedicated to providing excellent service. If you have any more questions or need assistance, feel free to reach out!"
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Kathrine Traylor

August 18, 2025

5  out of  5
rating by Kathrine Traylor
"Julie was amazing in helping me get a new car insurance policy! She found me a better rate with State Farm and went above and beyond by making the call personable, asking about my family, and taking the time to make sure I was comfortable with everything. It was such a refreshing change from agents who just rush through the process without offering real service. On top of that, she even helped me secure life insurance at a super affordable price. I truly appreciate her kindness and professionalism!"
We responded:
"Thank you, Katherine, for taking the time to share your experience! We’re delighted to hear that Julie was able to provide you with excellent service, find a better car insurance rate, and assist you with life insurance as well. She truly goes above and beyond to make sure our customers feel comfortable and supported throughout the process. Your kind words mean a lot to both Julie and our entire team. If you ever need anything else or have any questions, please don’t hesitate to reach out."
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Andrea Tenney

August 18, 2025

5  out of  5
rating by Andrea Tenney
"Excellent customer service!"
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to know you received excellent customer service. Let us know if there's anything else we can assist you with!"
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Linda Vannest

August 15, 2025

5  out of  5
rating by Linda Vannest
"I keep getting emails promising lower premiums but they never pan out. .. Until today...Julie called and honestly I expected the same again. She found a policy for us that is a lot less than we are paying now ...with the same coverage I have now. I am a little skeptical still, although the amount she charged me is exactly what she said. I signed up almost immediately..Thank you Julie"
We responded:
"Thank you for sharing your experience, Linda! I'm happy to hear that Julie was able to find a policy that meets your needs at a lower cost. Your trust means a lot, and we're here to ensure everything goes smoothly. If you have any questions or need further assistance, feel free to reach out!"
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Logan

August 14, 2025

5  out of  5
rating by Logan
"Julie was extremely helpful, going above and beyond to help start a new insurance policy! I had a very positive experience and wholeheartedly recommend. Thanks again!"
We responded:
"Thank you, Logan! I'm happy to hear that Julie provided such excellent assistance with your new policy. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Diana Burr

August 7, 2025

5  out of  5
rating by Diana Burr
"They are always ready to help any way that they can. I have always been treated with respect a kindness by everyone that works there. Been with them for 40 years now."
We responded:
"Thank you, Diana! I'm so happy to hear that you've experienced such kindness and respect from our team over the years. Your loyalty for 40 years means a lot to us. If there's anything else we can do for you, just let us know!"
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Peggy Wilson

August 7, 2025

5  out of  5
rating by Peggy Wilson
"Julie tenny did an amazing job.. she was very understand helpful and kind. I appreciate her help and asking if she can give me a quote. If she wouldn't of gave me a quote I wouldn't have cam to state farm"
We responded:
"Thank you, Peggy! I'm happy to hear that Julie provided such helpful and kind service. It's great to know her efforts made a difference in your decision to choose State Farm. If you need anything else, feel free to reach out!"
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Kim Waggy

August 7, 2025

5  out of  5
rating by Kim Waggy
"Our experience with Megan was exceptional. She was patient, thorough and kind. She walked us through all the process and was so helpful! It’s so nice to speak with a local agent too! Prices were extremely fair and we couldn’t be happier!"
We responded:
"Thank you, Kim! I'm delighted to hear about your positive experience with Megan. Her dedication to providing thorough and helpful service is something we truly value. It's wonderful to know you appreciated working with a local agent and found our prices fair. If you have any more questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Dustin Jackson

July 30, 2025

5  out of  5
rating by Dustin Jackson
"Julie Tenney was amazing at helping me get set up with the best plan for me. Super knowledgeable, fast and easy to communicate with. Very pleasant experience and I’m saving $200 per month. Thanks State Farm :)"
We responded:
"Thanks for your review, Dustin! I'm happy to hear that Julie provided you with such a pleasant experience and helped you find the best plan. It's great to know you're saving money, and WOW, $200 each month is awesome! If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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James Holland

July 21, 2025

5  out of  5
rating by James Holland
"I moved from NY to WV. Having not driven my adult life I was at a bit of a loss as to what to do or where to go. My agent is Julie Tenney. She helped me bundle my auto and renters insurance into a good deal and explained everything to me. I really appreciated Julie walking me through everything. Can't recommend them enough."
We responded:
"Thanks for the 5 star review, James! We appreciate you! "
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Michael

July 18, 2025

5  out of  5
rating by Michael
"Miss Julie works greatly and efficiently for State Farm insurance agency West Virginia. With just one phone call, she got everything done. Greatly appreciated, Julie satisfied me with my auto insurance needs. I would be happy to recommend my family and friends to join Jen Kesling-State Farm insurance agency."
We responded:
"Thank you for your review, Michael! I'm happy to hear that Julie provided efficient and satisfying service for your auto insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Deanna Waybright

July 14, 2025

5  out of  5
rating by Deanna Waybright
"I had a great experience! Julie was super friendly and helpful in finding a cheaper insurance rate, saving me money. Really appreciate their kindness and professionalism -Highly recommend!"
We responded:
"Thank you for your review, Deanna! I'm happy to hear that Julie was able to assist you in finding a more affordable insurance rate. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Phyllis Wilson

July 11, 2025

5  out of  5
rating by Phyllis Wilson
"Julie was very efficient and knowledgeable!! Would recommend her anytime for advice!! Thank you."
We responded:
"Thank you for your review, Phyllis! I'm happy to hear that Julie provided you with efficient and knowledgeable service. Your recommendation means a lot to us. If you ever need further assistance or advice, feel free to reach out!"
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katelyn Walls

June 27, 2025

5  out of  5
rating by katelyn Walls
"Julie was absolutely amazing! Not only did she lower my rates but she also doubled my coverage! We are saving well over $100 a month by switching to State Farm!! Best decision! I recommend her to everyone! Pleasant, quick, and willing to Work around you and your busy schedule. Half the time was instant emails back n forth due to me working in medical. Julie was okay with that! She made it happen and we are grateful to be apart of the State Farm family!!"
We responded:
"Thank you for your wonderful feedback, Katelyn! I'm delighted to hear that Julie was able to assist you so effectively by lowering your rates and increasing your coverage. It's fantastic that you're saving so much each month! We appreciate your recommendation and are thrilled to have you as part of the State Farm family. If there's anything else we can do for you, just let us know!"
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Leslie Haynes

June 27, 2025

5  out of  5
rating by Leslie Haynes
"Julie responded to all my family’s needs without judgement and offered many options. I never intended to change my insurance but we did it that day."
We responded:
"Thank you for your review, Leslie! I'm happy to hear that Julie was able to assist your family with understanding your options. We’re committed to providing a supportive and non-judgmental experience. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Beth Johnston

June 26, 2025

5  out of  5
rating by Beth Johnston
"Julie was quick to respond to my inquiry. She made the process simple and fast. Thanks ladies for always taking care of us."
We responded:
"Thank you, Beth! I'm happy to hear that Julie was able to assist you quickly and make the process smooth. We appreciate your trust in us and are always here to help with anything you need. Thanks for choosing us!"
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Patricia Arrucci

June 23, 2025

5  out of  5
rating by Patricia Arrucci
"Julie was very patient and thorough with my questions and concerns. I decided to go with State Farm due to her following up and understanding my needs. Great experience. Thank you Julie"
We responded:
"Thank you for your review, Patricia! I'm delighted to hear that Julie was patient and thorough in addressing your questions and concerns. It's wonderful that her follow-up and understanding made your experience great. We appreciate your decision to choose us for your insurance needs. Let us know if there's anything else we can assist you with!"
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JokerTown Productions

June 13, 2025

5  out of  5
rating by JokerTown Productions
"Very greatful for Megan's hardwork, found the policy I needed at a price I needed!! Thank you state farm for all your help!"
We responded:
"I'm happy to hear that Megan was able to assist you in finding the right policy at the right price. Your satisfaction is important to us, and we're grateful for your feedback. If you need anything else, feel free to reach out!"