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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mistie Mcclure

May 18, 2023

5  out of  5 rating by Mistie Mcclure
"I've had insurance through State Farm for quite a while and I've always been very satisfied. And everyone is very friendly and helpful always."

Clinton Pifer

April 28, 2023

5  out of  5 rating by Clinton Pifer
"Great customer service little pricey but excellent customer support"

Jake Bennett

April 27, 2023

5  out of  5 rating by Jake Bennett
"Very helpful , wonderful staff. Amazing spirts that will do what they can to help u out and get u on right path."

Douglas Williams

April 27, 2023

5  out of  5 rating by Douglas Williams
"My family has had multiple vehicle, home, life, recreational vehicle and personal property insurance policies since Jen took over from previous agent. We’ve even had a camper loan and mortgage through this office. They have been always knowledgeable on questions I have had and have went above and beyond in some cases to address my insurance needs. If you’re in need of insurance be sure to stop by this Office!!"

Gini Davison

April 21, 2023

5  out of  5 rating by Gini Davison
"My family has been with Jen Kesling since before she acquired it from Sharon Sabo. We have had very good service from this office, with prompt replies any time we have needed their assistance. From quickly sending us proof of insurance when we have needed it, to helping us work with corporate for claims, I highly recommend Jen Kesling State Farm. The fact that they also are active in supporting our community and local animals makes my opinion of them even higher."

Daniel Cain

April 17, 2023

5  out of  5 rating by Daniel Cain
"Friendly and accommodating!"

Sue Tenney

April 6, 2023

5  out of  5 rating by Sue Tenney
"We have always had Great Service here The office staff is always so helpful with any issues we have needed Thank You for all you have done for us Thank You"

Josh McCartney

April 6, 2023

5  out of  5 rating by Josh McCartney
"Just wanted to share my satisfaction with my recent experience with Jen Kesling State Farm. I had been with the same insurance carrier for over 40 years. This was a huge decision for me. Julie Tenney worked with me on the quotation and was very patient and understanding at my slow pace. Once I made up my mind the purchase process was seamless. Thanks Jen Kesling and crew for the great experience."

chris alkire

March 22, 2023

5  out of  5 rating by chris alkire
"Our family have been loyal customers for years. State Farm has always been very fast and efficient when it came to any claims we have had. The employees are very friendly and super helpful with anything! Highly recommend!"

Sarah Jordan

March 21, 2023

5  out of  5 rating by Sarah Jordan
"They saved me money and offered me WAY more than any other company I’ve ever been with. It started with a simple over-the-phone quote!"

aaron grubb

March 13, 2023

5  out of  5 rating by aaron grubb
"Very easy to deal with."


March 9, 2023

5  out of  5 rating by R K
"I've been a State Farm customer for 40 years. I always get great service from these lovely ladies and, if I have a claim, it is handled promptly."

Lee Short

March 9, 2023

5  out of  5 rating by Lee Short
"Everyone is so nice. They have even a swerved emails after hours. Compatlred to other insurance, their rates were very good. So far they are thumbs up not just best company I've dealt with but the best branch in insurance I have ever dealt with. Customer service is 2nd to none and the kindness and patience is off the charts"

Charles Hume Jr

March 8, 2023

5  out of  5 rating by Charles Hume Jr
"Great insurance I have been with them for 44 years with no problems"

Rita Cook

March 8, 2023

5  out of  5 rating by Rita Cook
"Great service and friendly staff!"

Richard Clemens

March 8, 2023

5  out of  5 rating by Richard Clemens
"My insurance has been with this firm for over 40 years with superior service and helpful staff."

Kiersten Knicley

March 7, 2023

5  out of  5 rating by Kiersten Knicley
"Everyone at this office is so great! So helpful and and so sweet! Nothing but good experiences!"

Valerie Lo

March 7, 2023

5  out of  5 rating by Valerie Lo
"I just moved to WV fromTexas Haley Gravely from State Farm made the switch exceptionally easy and was so sweet and helpful on the phone.THANK HALEY"
Profile photo of Thomas Keely

Thomas Keely

March 7, 2023

5  out of  5 rating by Thomas Keely
"Polite, respectful, knowledgeable, helpful"

Michael Cavanaugh

February 22, 2023

5  out of  5 rating by Michael Cavanaugh
"Products delivered to the customers in a fast, friendly, and efficient manner"


February 21, 2023

1  out of  5 rating by wvmgnut
"Extremely unprofessional to randomly cold call people's cell phones in an attempt to sell them insurance with no idea where they live in relation to the business."

kimberly phillips

February 16, 2023

5  out of  5 rating by kimberly phillips
"Jen is very knowledgeable she listens and gave us the best insurance policy within our budget . We was welcomed at the door and the office was clean. We made a great choice switching to State Farm and she saved us money! Highly recommended!"

TJ Johnson

February 16, 2023

5  out of  5 rating by TJ Johnson
"Great Company. I have been with State Farm for many years. Outstanding services and People that have my interests and property covered and treat me like a million bucks. Thanks State Farm."

Cheryl Neely

February 11, 2023

5  out of  5 rating by Cheryl Neely
"Jen Kesling, Haley and staff has always been very helpful and they always go out of their way to help. We have been members of State Farm for over 25 years and 4 years in Buckhannon. We appreciate you and thank and you for always being there to help and going above and beyond. A++ customer service!"

Lydia Ward

February 9, 2023

5  out of  5 rating by Lydia Ward
"Always great service. Knowledgeable employees and immediate help. Answer when you call them and help within minutes. Very friendly"